Terms of Service

Nobio Cloud provides online file storage, folder management, sharing links, version history and one free email address on the mail.nobio-cloud.app domain per account. Features may be added, changed or removed as the service evolves; we will not remove a paid core feature without notice.

You need an account to use the service. Keep your password and access keys secret; you are responsible for everything that happens under your account. One person or organisation per account, and you must be able to enter a binding contract in your country.

Every account includes 50 GB of storage at no cost. Paid plans (1 TB, 2 TB, 5 TB and custom extra storage up to 20 TB) are billed in advance, monthly or yearly, through our payment provider Stripe. Prices are shown in EUR and include applicable VAT where required.

Discounts apply only for the period stated at checkout. Changing plans takes effect immediately, and the difference is prorated by the payment provider.

You can cancel any time from Billing in your dashboard. Access to the paid quota continues until the end of the paid period; we do not delete files automatically when a period ends, but uploads are blocked while you are over quota.

If you are a consumer in the EU you have a 14-day right of withdrawal from the start of a new paid subscription. Contact support@mail.nobio-cloud.app to use it.

Your files stay yours. You grant us only the technical rights needed to store, transfer, back up and display your files to you and to people you share them with. We do not sell your content and we do not use it to train AI models.

You may not use Nobio Cloud for illegal content, malware, spam, rights infringement or attacks on our infrastructure. Details are in the Acceptable Use Policy, which is part of these terms.

We aim for high availability but cannot promise an uninterrupted service. Keep your own copy of irreplaceable data. Our liability is limited to intent and gross negligence and, for ordinary negligence, to foreseeable damage typical for this kind of contract; statutory liability for personal injury remains unaffected.

You may delete your account at any time. We may suspend or terminate accounts that seriously or repeatedly breach these terms, or that remain unpaid after a reminder. After termination, data is deleted within 30 days.

We will announce material changes to these terms by email at least 14 days before they take effect. German law applies unless mandatory consumer rules in your country of residence say otherwise.